What does your company get thanks to the cards?
How do payment cards work?
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Questions and answers
Chargeback is initiated by the card holder and may (but does not have to) result in the return of the means by the seller. The task of the bank is to determine whether the given chargeback was legitimate.
Refund is a payment operation initiated by the seller. It relates to a specific card transaction and allows for the transfer of the entirety or a part of the transaction amount back to the customer.
If you plan expansion outside the borders of Czechia, we service also other currencies (PLN, EUR, CZK, HUF, RON, HRK, CHF) and we operate on the area of the entire European Union. Read more about the multi-currency payments.